
I was new and asked him about his background. He said he did his MBA from a place I had not heard of. This was not going right. For me, a premier institute guy, and an arrogant one at that, it is difficult to absorb this. A one-year program and the institute shut shop after he graduated, he added happily. I winced. He said he graduated in history. My impression of him headed south. And his marks—I will never forget this—48%! Third class, he said with a smile. He said he was glad his college was over. LOL!
Let me call him ‘M’! I asked M why he was working late. He said that it was very important to ensure quality and he was checking everything. It was difficult to ignore this guy. M seemed so happy doing what he was doing. Moreover, he was passionate about doing it right. And he had a sense of humor. My impression about him was melting as he took me through some details. His excellence in his work was shining through. He had a glint in his eye. He looked confident. I started to like this chap. I left the place deep in thought. Excellence is all around if you choose to be aware of it.
The next day, our Regional Manager-West, called me and was pounding me for not finding a right HR lead for the West. I told him I found such a person, and that he was my right hand man. He was my best and had to be empowered, I added. Next I called M, and asked him if he was willing to go to Mumbai as the Regional’s HR head. “Happy to,” he said, adding, “Naukari kari, toh na, na-kari’. Loosely translated - never say no, if there is a job to be done. I had every confidence in him. The best part, he was not even a Manager at that time.
M turned out to be a winner all the way. He was voted the best HR Manager time and again. I had the privilege to be working with him for a few years and then he left. He grew rapidly in a short period of time. His mantra: “Stay positive, be passionate at work, never miss an opportunity, and stay ahead of the game – always.”
M called me recently to let me know that he was going to some faraway fun place — Hawaii. Said, he was chosen as one of the top 1% of performers of one of the top U.S. computer firms. Said, he was going for the 4th time. I forgot all about his background and his third-class marks in college.
You can never put a good man down. What a diamond! We don’t care which mine the diamond came from or its pedigree. Diamonds sparkle in the darkest nights and in the brightest of times. Diamonds are Diamonds. Forever!
Ah yes, I forgot a minor detail, Mahi is an HR Director in that company.